Who are we?
- Design Planet is a business registered in England
- Registered address: 4 Maple Grove, Hellingly, Hailsham BN27 1HL, United Kingdom.
What information do we collect from you?
We do not collect information from our users, unless that information is necessary to fulfil a service we offer. When purchasing or registering on our site, we collect the following information:
- Information submitted in forms i.e. name, email address
- Email address for our newsletter database
- If you contact us, we may keep a record of correspondence
- Details of the transactions through our site and of the fulfilment of your orders
- We want to make sure that your personal information is accurate and up-to-date. Please email us to update your information
Cookies
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Why do we collect this information?
- We collect information about you to enable us to provide our services, process transactions and deliver goods
- To contact you periodically to inform you of interesting information using marketing communication
Who might we share your information with?
- We do not sell or otherwise transfer to outside parties your personally identifiable information, unless we have your consent or are required to do so by law
- This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
What do we do with your information?
- Your personal information is stored and processed on our internal systems to allow us to provide our services to you
- We keep a record of your purchase history for internal record keeping purposes
- We send periodic marketing communication about new products and services, projects, events and other information which we think you may find interesting using the email address which you have provided
- You are free to opt-out of hearing from us by following the unsubscribing instructions included in all our marketing communications
How long do we retain your information?
- We store your purchase information for up to 6 years after a purchase is made
- We may store some information about you for a longer period due to external regulations and legal obligations imposed on use as a business. For example, HMRC tax purposes, legal reporting and auditing obligations
- We will retain your personal information for as long as you choose to remain on our database
How do we protect your information?
- We are committed to ensuring that your information is secure and kept private. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic, physical and managerial procedures and policies to safeguard the information we collect online
- Our server backup system is hosted on site
- All our server backups are encrypted to protect data from illicit access
Consent
- By using our site, you consent to our privacy policy
- Design Planet may change this policy from time-to-time by updating this page
Contact Us
Any enquiries about our use of your personal data should be emailed to alex@designplanet.studio